INSITE Resources

Knowledge is Power

While you’re here, why not learn a few things? INSITE offers a wealth of information so you can quickly get up to speed on our automated packaging equipment.

Unlock Your Packaging Potential

Automated packaging solutions often require skilled operation to achieve optimal production outcomes. But with the right guidance and tools, and with vastly simplified packaging machines, any worker can grasp the fundamentals of the craft. So while our erectors and sealers speak for themselves, this page is dedicated to all the things our equipment can’t tell you!

When it comes to understanding, buying and operating packaging machinery, there’s a lot to know. Too often, that knowledge is guarded and requires that you go out of your way to access it. You don’t have to worry about that with us. Whatever can be digitized, has been digitized. Whatever can be learned, can be learned on this site.

E20G Machine Resources

Available Information

• Machine Documentation
• Owner Manuals
• Job Aids
• Service & Support Docs
• Product Videos & Animations
• Feature Videos & Animations
• Frequently Asked Questions

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Visual Media

Seeing efficient automated packaging systems in action is one of the best ways to understand them. Explore below for animations and videos that shed light on how our peerless case erectors and sealers function. From short explanations on how our packaging solutions run to detailed breakdowns on specific machine components and operations, these videos will guide your staff in the right direction.

  • E20 active case squaring

    Look closely and you’ll notice the instantaneous adjustments made by the independent side belts as cases pass the photo eyes.

  • E20 at slow speed with no case

    Watch INSITE's erector operating at low speeds with no cases. See the entire case erecting process through multiple cycles of 'pick,' 'rack-open,' and 'place'.

  • E20G erecting at 20 cases per minute

    A quick clip demonstrating what INSITE’s hot-melt case erector looks like when it erects 20 cases per minute.

  • E20 SCARA arm movement

    The smooth motion path of the SCARA robotic arm operating at 20 cases per minute. There’s no sound, but even if there were, you wouldn’t hear much.

  • E20 20 cpm dry cycle 1

    INSITE Packaging Automation's 20 cpm hot-melt glue case erector operating at full speed without cases

  • E20G 20 cpm dry cycle 2

    A different perspective demonstrating INSITE's 20 cpm hot-melt glue case erector operating at full speed without cases.

  • E20 slow speed dry cycle end effector

    See the end effector operate in slow motion on INSITE's E20G case erector.

  • INSITE E20T erector animation

    This animation clearly demonstrates why INSITE's E20T tape-seal case erector is so refreshingly simple compared to alternative packaging machines.

  • INSITE E20G erector animation

    This animation clearly demonstrates why INSITE's E20G glue-seal case erector is so refreshingly simple compared to alternative packaging machines.

  • E20T Tape-Seal Case Erector Fly-Around

    This is a wonderful opportunity to see INSITE's E20T from all angles as the camera circles the machine in action.

  • S20G Videos Coming Soon

    Stay tuned for new videos showing INSITE's glue case sealers!

  • S20T Tape Top Seal Animation

    Check out this animation showing INSITE's S20T tape top seal machine as it accepts incoming product, controls the major flaps, and seals the case tops!

Educational & Instructional Documents

The following documents offer a more granular view of INSITE’s packaging machines. You can leverage these operation manuals, service documents and detailed assembly and electrical drawings to give your team a deeper understanding of how to use and maintain its INSITE packaging solutions. This section also contains INSITE job aids – simple documents that provide quick reference guides for operating and troubleshooting our packaging machines.

Configure Your Packaging Solution

INSITE brings the resources and knowledge you need to build, integrate and maintain automated packaging machines that exceed all expectations. With our machinery, you can harness the power of automation to boost packaging productivity and keep your company at the forefront of its industry. Configure your INSITE machine today, and set your team on the road to greater business results.

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FAQ: INSITE

  • What is INSITE and who started it?

    INSITE Packaging Automation was spun up from Douglas Machine Inc. in late 2017. INSITE aims to provide simple, smart, reasonably priced packaging solutions within standardized secondary packaging product categories – and to do it in a way that respects our customers’ time.

  • What equipment does INSITE offer?

    To begin, INSITE will offer case erectors and case sealers.

  • How long has INSITE been around?

    INSITE Packaging Automation was created in late 2017. But that’s only half the answer. We’ve got packaging industry credibility that can only be earned through a half-century of success.

  • Can I buy INSITE products through a local agent or distributor?

    Yes, if your agent or distributor is willing to purchase and resell the product to you they are free to do so.

  • Why is INSITE so open with its information?

    Operating with openness, transparency and accessibility is an easy way to respect your time. It’s also an easy way to get the most out of our resources, so we can put our money toward better products at better prices for you.

FAQ: Service & Support

  • Does INSITE offer 24/7 support?

    Yes. At the very least, a Service Technician is available to help 24 hours per day, 7 days per week. If you need assistance contact INSITE Support at the email or phone number found here.

  • How do I get in touch with INSITE when I need something?

    Find our contact information here.

  • Does INSITE have Service Technicians?

    Yes. INSITE has a number of Service Advisors and Service Technicians ready and waiting to help. These individuals are expertly trained in all things INSITE.

FAQ: Case Sealers

  • What are the possible operating configurations for the sealers?

    To start, there are four sealer configurations: left-hand glue, left-hand tape, right-hand glue, and right-hand tape. All of these sealers are rated to operate at 20 cases per minute. We plan to introduce 30-per-minute sealers in late 2018 or early 2019.

  • What are the physical dimensions of the sealers?

    6.9’ long by 2.7’ wide (82.8” x 32.4”). See footprint diagram.

  • What case size ranges can the sealers run?

    Min: 8.0” (L) x 6.0” (W) x 5.0” (D); Max: 22.0” (L) x 16.0” (W) x 16.0” (D)

  • How many change points require adjustment during sealer change overs?

    There are 8 change over points requiring between 2 and 4 minutes to adjust.

  • What are the power requirements of INSITE’s sealers?

    480V 3Ø, 60 HZ

  • What are the air requirements for INSITE’s sealers?

    70 PSI

  • Is there an HMI on the sealer?

    Yes, INSITE’s sealers come equipped with a touchscreen-controlled HMI.

  • Are there any options for the sealer?

    INSITE case sealers come with the following option possibilities: 1) caster portability and 2) low tape with light beacon. For more information, or to see what those options cost, please visit our product configurator.

  • What makes INSITE’s sealers different than other sealers?

    INSITE’s case sealers are unique in the amount of features and functionality that we offer at this price point. Other case sealer manufacturers might include major flap containment, HMI controls, spring-loaded side belts and full-length guard doors, but the cost of their machine will be quite different from INSITE’s.

  • How do I determine ‘machine hand’ for my sealer?

    INSITE determines machine hand by standing on the operator/HMI side of the machine and observing the direction the cases travel. If the case blank moves from right to left as it’s erected and sealed, you are looking at a Left-Hand machine. If the case blank moves from left to right as it’s erected and sealed, you are looking at a Right-Hand machine. (See diagram.)

FAQ: Case Erectors

  • What are the possible operating configurations for the erector?

    There are four broad configurations for INSITE’s case erectors: 1) left-hand glue 2) left-hand tape 3) right-hand glue 4) right-hand tape. Currently, all case erectors are rated for 20 cases per minute, and all come with the option of either a 4-foot or 6-foot powered magazine. Note: in late 2018 or early 2019, INSITE will begin offering a 30-cases-per-minute erector.

  • What are the physical dimensions of INSITE’s erectors?

    Tape erector with 4’ magazine: 12.9’ x 4.66’; Tape erector with 6’ magazine: 14.9’ x 4.66’; Glue erector with 4’ magazine: 15.15’ x 4.66’; Glue erector with 6’ magazine: 17.15’ x 4.66’. For a visual representation, check out the links to the following tape erector and glue erector documents.

  • What case size ranges can be run on INSITE’s erectors?

    Min: 9.5” (L) x 5.5” (W) x 5.0” (D); Max: 18” (L) x 16” (W) x 16” (D)

  • How many change points require adjustment during erector change overs?

    INSITE’s tape erectors require 10 points of change, totaling between 2 ½ to 5 minutes. INSITE’s glue erectors require 12 points of change, also totaling between 2 ½ to 5 minutes. In both instances, almost half of the change points take place on the end effector, which positions itself near the door for easy access during a changeover.

  • What are the power requirements of INSITE’s erector?

    480V 3Ø, 60 HZ

  • What are the air requirements for INSITE’s erector?

    90 PSI

  • What is the controls system for INSITE’s erector?

    Allen Bradley, Kinetix Servos, Powerflex VFDs

  • Is there an HMI on the erector?

    Yes. The erector HMI provides access to select case sizes already run or the ability to enter case LxWxD and store a new case size. It also calculates and displays reference settings for manual adjustments.

  • Are there any air cylinders on INSITE’s erectors?

    Yes, there are two Festo air cylinders.

  • Are there any options for the erector?

    Yes, the erector comes with 4 custom options to begin:

    1. Smart Discharge Control
    2. Low Tape / Low Magazine Alert
    3. Spare Parts Kit
    4. Enclosure Air Conditioning
  • What makes INSITE’s case erector different than other erectors?

    INSITE’s case erectors offer a number of notable differences compared to other competing case erectors. The biggest difference is the machine’s simplicity. By replacing traditional mechanical movement with a SCARA robot, we’re able to drastically reduce the number of components. And with fewer components comes improvements in usability, reliability, maintainability, etc. For the full range of differences, please check out our erector product page.

  • How do I determine ‘machine hand’ for my erector?

    INSITE determines machine hand by standing on the operator/HMI side of the machine and observing the direction the cases travel. If the case blank moves from right to left as it’s erected and sealed, you are looking at a Left-Hand machine. If the case blank moves from left to right as it’s erected and sealed, you are looking at a Right-Hand machine. (See diagram.)

  • What is the advantage of using a SCARA robot to erect cases?

    The SCARA robot enables simple, easy-to-program, repeatable, reliable, smooth case erecting motion. We’ve been doing this for a while, so we know that many other erectors require a certain level of tweaking and finessing to get a line up and running to your satisfaction. Our SCARA robot eliminates this and enables extremely straight-forward setup and operation. In fact, we tested our erector on office personnel with no on-machine experience, and they were able to get up and running with a new case, in a matter of minutes, without much trouble!

FAQ: Corrugated & Cases

  • Does INSITE have any information or recommendations regarding the corrugate?

    While a range of corrugate parameters can work with INSITE’s machines, specific tests concluded that our erectors perform best using corrugate with the following characteristics:

    • Case Style: Regular Slotted Case (RSC)
    • Edge Crush Test (ECT): 30 ECT to 44 ECT
    • Flutes: C (~39 Flutes per linear foot; 11/64”) and B (~42 Flutes per linear foot; 1/8”)
    • Bursting Strength: 175# to 275#
    • Paper Weight: Normal
    • Walls: Single wall
    • Corners: Tapered and Straight Slot
  • What case types to INSITE’s erector accommodate?

    Regular Slotted Cases (RSCs)

  • How do I determine ‘case hand’?

    See case hand diagram

  • How do case blanks get picked and opened on INSITE’s erectors?

    Opposing venturi vacuum cups both ‘pick’ and ‘rack-open’ on INSITE’s case erectors.

FAQ: Seal Types & Specs

  • What brand of hot-melt glue applicators does INSITE use?

    INSITE’s case sealers and case erectors use Nordson’s ProBlue 7 glue system.

  • What type of hot-melt glue does INSITE recommend?

    INSITE recommends HB Fuller Advantra PHC 9256.

FAQ: Quotes & Orders

  • How do I configure a case erector?

    See our ‘Get a Quote’ page. It will walk you through the configuration process.

  • How much do INSITE’s erectors cost?

    See our ‘Get a Quote’ page. It will walk you through the configuration process and provide you a quote for your configured packaging machines.

  • Does INSITE customize its products?

    INSITE’s price points are made possible by a dedication to standardized parts, components and manufacturing processes. If you need something different, we’re happy to help. However, our stated price points and lead times will no longer apply.

  • What is the lead time for an INSITE erector?

    INSITE strives to achieve market-acceptable lead times on all product deliveries. To start, we anticipate 4- to 8-week lead times, depending on the product configuration requested. Our long-term goal is to have many of these machines in stock and ready to ship within 2-4 weeks.